Shipping Policy

Below you will find the average delivery time for all our packages.

Once an order has been placed, it usually takes 1 to 3 business days to process the order. Orders placed on Friday evenings or during the weekend may take slightly longer to process.

Once the order has been processed, it is shipped and delivery takes an average of 10 to 30 business days.

Please note that delivery and processing times may be longer during busy periods, such as promotions, Black Friday, the Christmas season, New years and other holidays. During these periods, both handling and delivery may take extra time due to high demand from carriers.

We ask for your understanding in this matter and always do our best to ship all orders as quickly as possible.

We use PostNord and DHL as our main carriers. Orders are shipped with standard delivery and delivered to your door or the nearest delivery point depending on your address.

We strive to make the ordering and delivery process as easy as possible for our customers. If you have any questions or concerns, please feel free to contact our customer service. Below, we explain how your order is processed and delivered.

Placing an order

The ordering process at Anne & Viktor Stockholm is as simple as possible. First, you need to go to the product page and add the product you want to your shopping cart. To do this, click on the Add to cart button. Here, it is important to check that you have selected the correct variants. If everything is in order, click on the Proceed to checkout box.

On the information page, you must enter the correct address details. Make sure that all information is correct. Once this information has been correctly entered, you can click on the Continue delivery button.

On the Delivery page, you can check the address details you have entered. It is also pointed out that every delivery is sent completely free of charge. As a sign of our appreciation, we always pay for shipping and delivery. You can now continue by clicking on the Proceed to payment box.

In the payment options, you can choose between different payment methods. At Anne & Viktor Stockholm, all payment options are SSL-encrypted, which means that you can always rely on a secure payment environment.

Credit cards AMEX, Mastercard, Maestro, Visa

Swish

Once you have selected the right payment method, click on the Complete order box and you will be redirected to your chosen payment method. Follow the instructions to complete your order. If you have any problems, you can contact us at any time.

Shipping

We cover the shipping costs for every order. All our products are delivered to your door completely free of charge. There is also no minimum order quantity.

Delivery of your order

Have you found the perfect look or accessory on our website? Then you'll want to enjoy it as soon as possible. That's why we make sure your order is processed and delivered as quickly as possible.

In order to offer our products at reasonable prices, we have chosen to collect packages in larger quantities and ship them when we have reached our minimum quantity. We hope for your understanding and willingness to contribute to a better and more sustainable world.

To ensure that your order is shipped today, please contact us by email. Our service team will be happy to help you find the right solution.